Top Frequently asked Questions

  • What is the return check policy for Virginia?

    Check Return and Electronic Funds Transfer Policy For Checks You Give Us to Pay for Merchandise:When you provide a check as payment, you authorize us to use information from your check to make a one-time electronic funds transfer (EFT) from your account...

  • Security Tips

    Below are basic tips to help you secure your computer and your personal information sent via the internet. Tips to Help Protect Your Personal Information Be skeptical of requests for account numbers, social security numbers, credit card numbers, or...

  • Highlights of Bloomingdale’s Notice of Privacy Practices

    Updated December 2019. This statement applies to 'Personal Information' collected, processed or stored by Bloomingdale's, a Macy's Inc. company. Personal information may be shared between or processed for retailing purposes by any Macy's Inc....

  • Contact-Free Curbside Pickup

    Bloomingdale's is offering Contact-Free Curbside Pickup at select stores! For your safety & comfort, you can now shop online and receive orders at select store locations from your car, contact-free. The following locations are currently offering...

  • What is the return and exchange policy?

    Updated Temporary Return Policy We know that our recent store closures mean that you may have been unable to return items purchased in store. We want to be flexible during this difficult time, so we have made the following temporary changes to our...