Top Frequently asked Questions
  • Check Return and Electronic Funds Transfer Policy For Checks You Give Us to Pay for Merchandise:When you provide a check as payment, you authorize us to use information from your check to make a one-time electronic funds transfer (EFT) from your account...
  • Below are basic tips to help you secure your computer and your personal information sent via the internet. Tips to Help Protect Your Personal Information Be skeptical of requests for account numbers, social security numbers, credit card numbers, or...
  • Updated December 2019. This statement applies to 'Personal Information' collected, processed or stored by Bloomingdale's, a Macy's Inc. company. Personal information may be shared between or processed for retailing purposes by any Macy's Inc....
  • Updated Temporary Return Policy We know that our recent store closures mean that you may have been unable to return items purchased in store. We want to be flexible during this difficult time, so we have made the following temporary changes to our...
  • Free returns every day for online orders! You have 365 days from the date of shipment to return your online purchase in saleable condition either by mail or to a local Bloomingdale's store. Returns within 90 days of purchase will be refunded to the...